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Terms & Conditions

About the Products

Taylor’s Residential Series™ is designed for pool and spa owners who have low bather loads and test their water between visits from a service technician or trips to their pool supplies store.

Pricing

  • Pool Test Kits Canada prices are in Canadian Dollars.
  • Prices shown do not include taxes.
  • Prices are subject to change without notice.

Payments

  • Payments are made via Paypal
  • With more than 360 million active users worldwide, PayPal is one of the most recognized and trusted payment service providers.
  • When processing payments, your data will be passed to PayPal, including information required to process or support the payment.
  • Please see the PayPal Canada Privacy Policy for more details.

Shipping

  • We ship nightly from our warehouse in Ontario, Canada to Canadian locations.
  • We use UPS to ship all our products
  • Our shipping rates are:
    • Orders under $50 before taxes – $10 flat rate shipping
    • Orders over $50 before taxes – FREE shipping

Privacy / Your Data

At Pool Test Kits Canada, customers are our most valuable asset. We know that building a business relationship with you depends on trust. This trust begins with our commitment to respecting as well as protecting your privacy.

We have structured our site so you can visit and browse without identifying yourself. 

When purchasing on our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can estimate shipping before you place an order, and send you the order

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.